Administrator / Operations Agent (38)

Commercial

Inverness
£13.55 per hour
Temp to Perm
Ends 31/08/2026

GR Employment Ltd is currently recruiting for an Operations Agent on behalf of one of our valued customers based at their Inverness, Henderson Road area.

As an Operations Agent, you will play a key role in ensuring that day-to-day customer activities within the Service Centre are completed to the highest standards. You’ll provide excellent customer service to both internal and external customers and will often act as the first point of contact for frontline queries.

This is a varied and fast-paced role requiring attention to detail, problem-solving skills, and a strong customer focus. At times, you will also act as the Service Centre Receptionist, welcoming and assisting visitors in a professional and friendly manner.

Shift Available:

Monday to Friday: 10:30 to 19:00

30-minutes unpaid break

Hourly Rate:  £13.55 per hour 

Shift Premium:  Extra £2.80 per hour after 7.00 pm
Saturday Premium:  Extra £1.22 per hour
Sunday Premium:  Extra £2.27 per hour

Providing administrative support using Microsoft Office applications


Using Microsoft Excel, Outlook, and Teams as part of daily tasks


Carrying out reception and customer-facing duties


Assisting with light warehouse tasks as required

Supporting the wider operations team to ensure the smooth running of the site

Excellent written and verbal communication skills  

Good interpersonal skills

Good working knowledge of Microsoft Excel, Outlook, and Teams

Security training will be given when required

Security checks:

As this role is based within a major UK airport, all applicants will be required to complete pre-employment screening in accordance with aviation security regulations. This process will include:

Applicants will need to provide a 5-year history check or equivalent documentation to meet regulatory/security requirements

A UK criminal record check

Statutory holiday entitlement, pro rata

Ongoing support from your dedicated consultant

Weekly pay and pension scheme

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Equal Opportunities

G R Employment Limited is committed to being an equal opportunity employer

All employment decisions at G R Employment Limited are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

G R Employment Limited will not tolerate discrimination or harassment based on any of these characteristics.